Internet Banking

Excellence in Every Exchange

At Exchange Bank, we believe that every interaction with your bank should be a reflection of excellence. Our Internet Banking platform is designed to provide a superior, secure, and seamless experience, allowing you to manage your finances with confidence and ease, anytime and anywhere.

Why Choose Exchange Bank's Internet Banking?

Excellence in Convenience: Life moves fast, and your banking should keep up. With 24/7 access to your accounts, you can transfer funds, pay bills, check balances, and more—right from your computer or mobile device.

Excellence in Security: Protecting your financial information is our top priority. Our platform uses the latest encryption technology, ensuring that your personal data is safe and secure with every transaction.

Excellence in Usability: We’ve crafted a user-friendly interface that makes managing your finances straightforward and efficient. Whether you’re new to online banking or a seasoned pro, our system is intuitive and easy to navigate.

Comprehensive Features, Designed for Excellence:

• Account Management: Access your account information, view transaction history, and download statements with just a few clicks.
• Funds Transfer: Move money between accounts or send funds to others quickly and securely.
• Bill Pay: Schedule and manage one-time or recurring payments with ease, ensuring you never miss a due date.
• Debit Card Controls: Take charge of your debit card with the ability to lock or unlock it instantly, set spending limits, and receive real-time alerts for transactions.
• Mobile Banking: Manage your accounts on the go with our mobile app, featuring all the same great tools in a convenient format.
• Live Chat Support: Experience prompt, personalized assistance with our Live Chat feature, connecting you to a banking specialist.

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Getting Started: Excellence Made Simple

Joining Exchange Bank’s Internet Banking is a quick and easy process. If you’re already a customer, here’s how to get started:

1. Enroll: Visit or call one of our banking specialists to enroll in online banking. They will assist you in activating your account and provide an 11-digit number as your username and a temporary password. After your first login, you’ll have the option to customize both your username and password for added convenience.
2. Set up: For your security, you'll update your password and set up two-factor authentication. You'll also be prompted to accept the user agreement.
3. Begin Banking: Once your account is set up, you can immediately start enjoying all the benefits of our Internet Banking platform.

• Visit our website: www.exch.bank.
• Click on the "Login" button.
• Enter your NetTeller ID (username provided at enrollment) in the "Username" box.
• Enter the last four digits of your Tax ID or Social Security Number in the "Password" box. Keep in mind that this is the same number you used to open the account. If you opened the account using a business EIN, please provide the last four digits of that number instead of your personal Social Security number.
• Click "Sign In."
• For your security, you will need a minimum of 12 characters for your new password. To ensure you meet all of the criteria, click "Show Rules" to view the password requirements.
• Click "Save."
• Enter your email address.
• Enter your mobile number.
• Select either email or text message to receive your security code.
• For enhanced security, a security code is required for each login. If you prefer not to receive security codes, you can select the option "Don’t ask for codes again while using this browser."
• Click "Verify."
• Accept the "User Agreement" by clicking "Accept."
• To avoid using the 11-digit ID as your username: on the right-hand side of the webpage, click on the gray circle containing your initials and select "Settings." Choose the "Security" tab under "General" and make your changes.

Excellence in Support

We’re here to ensure that your banking experience is nothing short of excellent. If you have any questions or need assistance, our dedicated support team is available to help. Contact us at 478-452-4531, online or using the chat feature in your Internet Banking.

Common Questions